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After you have read our Guidelines for Reporting Email Abuse and have completed the research necessary, you are ready to submit a nomination to MAPS to have an IP address included on the MAPS RBL. Start your message with a brief, one paragraph narrative with the details summarized:
Include in-line, all related phone conversation transcripts, copies of the spam with full headers, the abuse report, the response or auto-ack and any other correspondence you received. Additional information should include further documentation of the spam problem, webpage source code, or other necessary information. An Investigator will review your nomination and contact the owner of the IP address to see if we can resolve the issue. If no response is received, or the responsible parties are unwilling or unable to rectify the problem, a nomination to the MAPS RBL is made. The Investigator creates a nomination that documents the entire Investigation and Notification process. The nomination is entered into the MAPS RBL for certification and approval by Management. This certification process verifies that the information in the nomination is accurate, and that a reasonable effort to contact responsible parties has been made.
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