IP addresses are added to the MAPS OPS list because they are insecure 'open proxies' that have been used to transmit spam. This means that spammers are using the machine running at your IP address to transmit spam. We use the terms "open proxy" and "insecure proxy" interchangeably. All of these terms refer to the fact that the machine at the listed IP address is capable of transmitting mail from nonusers to other nonusers.

The process to getting your IP address removed from the MAPS OPS list is very simple. First, we ask that you please secure your machine to stop proxying spam. In most cases, this is very easy—it probably only involves a checkmark on a preferences screen or replacing an old, outdated configuration file. The second step is to complete a simple form requesting removal.

To request an IP address be removed from the MAPS OPS, you need to use our lookup tool to verify your IP address is on the list and then complete the removal request form found with your results.

After you submit the form, we'll promptly retest and remove your server from our list, assuming that it is no longer able to relay third-party mail.

If you need assistance in securing your server, information should be sought from your software/support vendor, your Internet service provider, or your upstream.

If you need assistance in securing your server, please contact your software/support vendor, your Internet service provider, or your upstream.If you contact the MAPS for configuration assistance, we cannot help you. It's not that we don't want to help you; it's just that there are too many proxy packages in the world for our staff to be experts on all (or any) of them.